Live Chat Software
November 27 - 30, 2018
B Resort & Spa, Lake Buena Vista, FL

Erick Sawyer

Director of P&C Quality Assurance

11:10 AM Transitioning a Transactional Workforce into a Strategic Workforce

Discover how USAA is focusing on upskilling talent and sourcing the right talent
throughout the country. Technology is changing the job, but not replacing the job.
Hear about USAA's roadmap for reskilling employees including: taking the existing
workforce and moving them into new roles, sourcing the right talent, and meeting
employees "where they are" through an extensive home based program.

Check out the incredible speaker line-up to see who will be joining Erick.

Download The Latest Agenda