Developing a Strong Culture in a Tech-Centered Business

Zappos is world renowned for its strong — and some times quirky — culture. As an e-tailer, it can be hard, however, to get employees tethered to their computers to interact face to face. As the leadership development program manager at Zappos IP, Rich Hazeltine is tasked with passing on the company's strong culture and values to leaders. We sat down with Rich to chat about how the company's recent growth and its promotion-from-within strategy affect leadership and training at Zappos.

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